Yes, we ship parcels all over the world, if you are having trouble paying with paypal please contact us by clicking here.
2. I don´t have a Paypal account how can I pay for my order?
Please note: it is not necessary to have a paypal account to pay through paypal. To purchase from this site, you just a credit card or bank card, but for your convenience, we also accept Certified cheques. Foreign and domestic money orders and Mastercard, Visa and American Express cards over the phone. Contact us to arrange a payment other than Paypal.
3. How much is shipping?
Shipping rates vary, click here for shipping rates.
4. How long will it take for my order to arrive?
Orders are generally sent out within three days of receipt of the order. For orders within Canada, delivery takes approx 1-2 weeks. Orders within the USA take approx 2-3 weeks. International orders generally take 2-8 weeks.
Expedited Shipping is available at an additional cost. Contact us if you require faster delivery.
5. Can I combine my order from Urban Muslim and Hijabpins Canada?
Yes, place an order at both sites for items you wish to purchase. Include a note with either order upon payment and the extra shipping paid will be refunded to you.
6. What if I don´t like the product or it doesn´t fit me? Will I be able to return it or exchange it?
7. I ordered from your site, but my products have not yet arrived. What should I do?
If the delivery time has passed and you are in North America (see #4 above), if, however, you are an international customer, you will have to wait for 8 weeks before a replacement may be sent out.
8. Do you sell in any stores, or just online?
Urban Muslim products are currently only available for online purchase. We are located in Mississauga, Ontario, Canada. You are welcome to contact us at (905) 276-5807 or (416) 302-6163 to make an appointment and purchase items in person.
9. If we have not answered your question please contact us by clicking here.
